SKU : 38LP_050_57_SEMIx3_
These chains are made up to suit the 38cc Baumr-Ag SX38 chainsaw with a 16" (400mm) bar and 3/8lp chain.
Please ensure the old chain on your saw has 57 drive links before purchasing. The drive links are the teeth on the bottom of the chain that slot into the groove of the bar and run around the sprocket.
WARRANTY OVERVIEW
Jono & Johno offers a 12-month warranty on all products.
We pride ourselves on selling good quality kit and will be fair and prompt honouring our warranties. If you’re in trouble, we’ll help you out.
WHAT IS COVERED?
Exactly what is covered by warranty will depend on 2 things:
Minor faults caused by user - Parts will be supplied for repair at user expense.
Minor faults caused by manufacturer - Parts will be supplied for repair, with instructions provided by us on how to carry out repair.
Major faults caused by manufacturer - Jono & Johno will facilitate a return of the product for refund or replacement at our expense. Or if you’d prefer (at our discretion and in consultation with you), we can send appropriate parts and compensate labour costs if you can carry out the repair yourself.
Major faults caused by user - Where possible parts will be supplied at user expense. Where the item cannot be repaired by the user, Jono & Johno will offer to have the item returned for repair at user expense. Our workshop rate is $60 per hour.
HOW DO I RETURN MY PRODUCT IF IT’S COVERED BY WARRANTY?
If you’re in reasonable driving distance of a Jono and Johno outlet, you can physically return the product yourself. Please contact us in advance to arrange a return authority.
If you are not within reasonable driving distance, Jono & Johno will provide you with a return authority and an address to return the product to. Where Jono & Johno is at fault, a postage-paid return label will be provided.
EXCEPTIONS TO THE RULE
If your product is out of warranty and is buggered, even though you’ve hardly used it, give us a call or shoot us an email. If there is a manufacturer fault or the item should have lasted a lot longer than it has, we’re happy to assess it outside of the warranty period. We do this on a case-by-case basis.
SKU | 38LP_050_57_SEMIx3_ | |
Model # | 38LP_050_57_SEMIx3_ | |
Barcode # | 682157254064 | |
Brand | Hurricane | |
Shipping Weight | 0.6000kg | |
Shipping Width | 0.050m | |
Shipping Height | 0.050m | |
Shipping Length | 0.050m | |
Shipping Cubic | 0.000125000m3 | |
Unit Of Measure | ea | |
Items included in the kit | ||
Product Name | Quantity | SKU |
1x Chainsaw Semi Chisel Chain 3/8lp 050 57DL | 3 | 57DL002 |