contact, ordering, pre-purchase help, sales support

eBay and website inquiries

Need some help? If you email us we will try to get back to you within 24 hours (usually sooner) excluding weekends.

If you want to talk to someone then give us a call between 8.30am and 4.20pm. If there is no answer then please leave a message, stating your name and phone number clearly. We’ll return your call as soon as we can.

Jono & Johno eBay and Online Stores

Phone: 03 5303 0263


Support Hours
Mon - Fri  8:30am - 4:20pm


Retail outlets

Jono & Johno has two retail outlets in Ballarat and Warracknabeal.

Please note that they are not linked with the eBay store so online purchases cannot be collected from either of the stores. However most of the products listed online can be purchased directly over the counter at our stores. Just give them a call in advance if you wish to check stock levels or have something put aside for you.

Jono & Johno Ballarat
 31 Carngham Road, Delacombe (BALLARAT),
 Vic, 3356  
Store hours
Mon - Fri 9:00am - 5:00pm
Saturday 9:00am - 1:00pm

Jono & Johno Warracknabeal  Address:
61 Scott St, Warracknabeal, 
 Vic, 3393
 Store Hours 
 Mon-Fri 9:00am - 5:00pm
 Saturday 9:00am - 2:00pm 
 * Please do not call the Warracknabeal or Ballarat stores with eBay or  website enquiries.