Shipping Information

Dispatch and Delivery Times: We strive to dispatch your order swiftly. Approximately 99% of all purchases are sent from our warehouse within 24 hours. Refer to our postage chart for estimated delivery times to your location.


Shipping Options:

  1. Aus Post Stamps: This option does not offer tracking and has the slowest delivery time. We are phasing out this service due to its unreliability.
  2. Aus Post eParcel – Standard: This is a tracked standard delivery service.
  3. Aus Post eParcel – Express: This is a faster, tracked delivery service.
  4. Star Track Road Express: Despite the name, this is a standard tracked service and not an express option.


Weight and Size Restrictions:

  • Items under 22kg can be shipped using either Aus Post eParcel (Standard or Express) or Star Track Road Express.
  • Items over 22kg are shipped exclusively via Star Track.
  • Items exceeding 100cm in length are also shipped exclusively via Star Track.


Special Instructions for Star Track Deliveries:

  • A delivery note is required for all Star Track shipments indicating a safe place to leave the parcel at your property.
  • If no one is home at the time of delivery and no delivery instructions are provided, a re-delivery fee of $45 will apply.

Please Note: We do not control the operations of Australia Post or Star Track freight networks and cannot guarantee delivery times once your order leaves our warehouse.


Delivery times for stamps

Slow and unreliable. We recommend choosing a tracked service.

Delivery times for eParcel Express

Most locations in Australia are overnight. Outside of major cities this can stretch to two days and remote locations can vary further.

Delivery times for eParcel Standard and Road Express

VIC: 1-3 Days
NSW: 2-4 Days
SA: 2-4 Days
TAS: 2-4 Days
ACT: 2-4 Days
QLD: 3-6 Days
WA: 4-8 Days
NT: 4-9 Days