SPARK PLUG BP5ES NGK
SALE IS FOR 1 SPARK PLUG
Honda petrol engines: GX120 4hp, GXV120 4hp, GX160 5.5hp, GXV160 5.5hp, GX200 6.5hp, GXV200 6.5hp, GX240 8hp, GXV240 8hp, GX270 9hp, GXV270 9hp, GX340 11hp, GXV340 11hp, GX390 13hp, GXV390 13hp, GX610 18hp, GXV610 18hp, GX620 20hp, GXV620 20hp, GX640 20hp, GXV640 20hp, GX670 24hp.
Kawasaki petrol engines: FE120D 4hp, FC150V 5hp, FE170D 5.5hp, FC180V 6hp, FE250D 8hp, FC290V 9hp, FE290D 9.5hp,
FE350D 11.5hp, FC400V 13hp, FC401V, FC420V 14hp, FC540 17hp, FH531V 18hp, FH601V 19hp, FH641V 21hp, FH680V 23hp, FD791D EFI 29hp.
Jono & Johno offers a 12-month warranty on all products. Warranty period is 12 months for the home user and 6 months for commercial use.
We pride ourselves on selling good quality kit and will be fair and prompt honouring our warranties. If you’re in trouble, we’ll help you out.
WHAT IS COVERED?
Exactly what is covered by warranty will depend on 2 things:
Minor faults caused by user - Parts will be supplied for repair at user expense.
Minor faults caused by manufacturer - Parts will be supplied for repair, with instructions provided by us on how to carry out repair. If the repair is time consuming in nature, you can contact Jono & Johno to discuss labour cost compensation.
Major faults caused by manufacturer - Jono & Johno will facilitate a return of the product for refund or replacement at our expense. Or if you’d prefer (at our discretion and in consultation with you), we can send appropriate parts and compensate labour costs if you can carry out the repair yourself.
Major faults caused by user - Where possible parts will be supplied at user expense. Where the item cannot be repaired by the user, Jono & Johno will offer to have the item returned for repair at user expense. Our workshop rate is $60 per hour.
HOW DO I RETURN MY PRODUCT IF IT’S COVERED BY WARRANTY?
If you’re in reasonable driving distance of a Jono and Johno outlet, you can physically return the product yourself. Please contact us in advance to arrange a return authority.
If you are not within reasonable driving distance, Jono & Johno will provide you with a return authority and an address to return the product to. Where Jono & Johno is at fault a postage-paid return label will be provided.
EXCEPTIONS TO THE RULE
If your product is out of warranty and is buggered, even though you’ve hardly used it, give us a call or shoot us an email. If there is a manufacturer fault or the item should have lasted a lot longer than it has, we’re happy to assess it outside of the warranty period. We do this on a case-by-case basis.
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